Refund policy
All Sales Final
Due to the made-to-order nature of our products, all purchases are final and non-refundable.
Each piece is produced in limited batches and crafted specifically for you once your order is placed. Because of this, we do not accept returns, cancellations, or refunds.
You can always contact us for any return question at studio@noelstylgia.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
Pre-Order Policy
All items are sold on a preorder basis unless otherwise stated.
By placing an order, you acknowledge and agree to the production timeline of approximately 3–5 weeks before shipment.
Production timelines are estimates and may vary slightly. We will keep you updated throughout the process.
Exchanges
We only offer exchanges in the case of:
- Incorrect item received
- Defective or damaged product
Requests must be made within 3 days of delivery.
To request an exchange, please contact:
studio@noelstylgia.com
Items must be unworn and in original condition.
For all questions contact us at studio@noelstylgia.com.